Connected Care On the Go

Update: July 2021

Connected Care on The Go! is a mobile solution that innovates to enable rapid delivery of scarce and specialized paediatric training supplies straight into the hands of remote learners. Home care nurses and children/families receive delivery of customized packages of resources needed to practice their skills while being coached virtually by a Connected Care Resource Nurse. Funded in winter 2021 by RNFOO, this project tests Connected Care on the Go! in 10-12 diverse knowledge-users in home and community care from across the Greater Toronto Area.
ConnectedCare logo


To date, 8 tests have been conducted, deliveries completed spanning more than 60 km from SickKids and across knowledge users from a community hospital, paediatric hospice, nursing agency and directly to 3 family caregivers of children with medical complexity. In addition, 31 learners have participated in sessions co-facilitated by Connected Care and ‘Go Boxes’ and have included materials to support learning for CVADs, Enteral tubes and Tracheostomies. A minimum of 6 more tests of change are planned.
We are pleased with the project’s success to date. Evaluation is concurrent with implementation. At this point, we anticipate meeting the project’s timelines.

Delivering the learning into hands of paediatric home care nurses
A timely and important initiative, Connected Care On The Go is aimed at bringing care to a vulnerable group during these times of upheaval and isolation.
Targeting Home Care Nurses as well as directly meeting the needs of at home patients, Connected Care On The Go could dramatically improve the lives of many.

Background
The number of Children with Medical Complexity (CMC) who depend on medical technology (e.g. mechanical ventilators, vascular access devices) and transition from hospital to home, is rapidly on the rise. Access to paediatric home care nurses possessing the requisite competencies to care for CMC is a longstanding challenge, accentuated by the COVID-19 pandemic.

Opportunity

Connected Care, located at SickKids, partners to build capacity and bridge transitions from hospital to home for CMC, their families and home care providers. In recent months, Connected Care has shifted almost exclusively from in-person service delivery to virtual support for home care nurses’ education and practice. Learner assessments signal that home care nurses greatly miss and need to practice their hands-on skills, an opportunity lost with the shift to virtual modes of service delivery.

Innovation
Connected Care on the Go! is a mobile solution that innovates to enable rapid delivery of scarce and specialized paediatric training supplies straight into the hands of remote learners. Home care nurses and children/families will select from a menu to receive delivery of customized packages include teaching aids, checklists and task trainers (e.g. teaching dolls) needed to practice their skills while being coached virtually by a Connected Care Resource Nurse available on demand 24/7.

Next Steps
Funding received from RNFOO will support testing of Connected Care on the Go! Collaboration with family advisors and VHA Home Healthcare will enable the conduct of needs assessments and pinpoint demand for the service. This information will inform procurement of equipment, curriculum development and a sustainable operational model for service delivery. Evaluation will include the collection of mixed data sources to inform patient, provider and system level experiences and outcomes with testing the innovation.